Last Updated: 21.10.2024
Spinpanda is your safe place for reliable gaming and entertainment. Our professional team does its best to provide you with the most comfortable conditions and interesting games. However, in some cases it can happen that playing at a casino may bring disappointment and unpleasant experience. We want to warn our players against cases of gambling addiction. Here is an important information on this matter, please take some time and read it.
WHAT TO DO:
In some cases, people have certain gambling issues, when they are not able to find a middle ground between how much they want to play and how much they actually can. If it is also your situation, there is a possibility to exclude yourself from gambling process at our casino. You can activate this option by contacting our Support Service via Live Chat.
In cases when your friend or family member gets in this situation, you can also contact our Support Service Team and ask for help. Our Support Service Team is ready to help you every day 24/7.
Gambling is an activity of entertainment, relax and enjoyment. We want that our players use it in this way. If you cannot keep control of the time and the amount of money spent every day, you probably should seek help of specialists dealing with cases of compulsive gamblers.
Players may submit account closure requests along with the reason for the closure. Once the request is received, it will take up to 72 hours for the account closure to be actioned.
AS A MEANS OF SELF-ASSESSMENT AND PROTECTION, PLEASE CONSIDER THE FOLLOWING QUESTIONS:
-Have you ever spent work or college time gambling at a casino (online casino)?
-Have you neglected the well-being of your family due to gambling?
-Have you resorted to selling or pawning property or borrowing money to cover gambling bets?
-Have you experienced the loss of all your money through gambling?
-Have you ever contemplated suicide as a result of gambling?
If you answered yes to at least one of the questions, we strongly recommend reaching out to specialized communities or organizations such as GamCare, Gambling Therapy, Gordon Moody Association, Gamblers Anonymous, etc.
EXTERNAL HELP:
